Royal Employer Services
Royal Employer Services is an Employee Assistance Program (EAP) providing a professional counseling service to help employees and their families deal with a variety of problems which may adversely affect their job performance and/or personal well-being.
At any given time, 20 percent of the workforce is experiencing personal problems.
All employees covered by their employer’s EAP contract may utilize EAP services. Use of EAP is voluntary, though extended family members and significant others are also eligible to receive services.
EAP provides an initial evaluation, counseling and referral for any employee confronting personal problems such as work-related or personal stress, anxiety, depression, family or marital problems and alcohol or substance abuse.
Learn More About Royal Employer Services
Find out more about the EAP and options available from Royal Employer Services, contact Leslie Pfalzer, EAP Coordinator at Royal Employer Services, by calling 585-815-1820 or email her at lpfalzer@gcasa.org. You can also visit the Royal Employer Services website to learn more.
Core Values
Compassion
GCASA promotes an atmosphere of generosity, hope, empathy, respect, encouragement and empowerment.
Integrity
GCASA values behavior that promotes self-awareness, encourages honesty, balance, consistency, collaboration, and trust and utilizes humor, mutual respect and reciprocity of good will.
Dedication
GCASA's culture is rooted in loyalty to patients, community and staff, creating an environment where people share knowledge freely and endeavor to bring out the best in each other.
Sustainability
GCASA is committed to cultivate and manage resources to ensure our services are available for generations to come.
Donate Today
GCASA serves residents of Genesee and Orleans counties, as well as the greater Western New York region, providing a full range of treatment, prevention and support options for individuals dealing with drug, alcohol or substance abuse. As a 501(c)(3) not-for-profit corporation, our agency relies on the support of local, state and federal agencies, as well as donations from community members and businesses like you. Make a tax-deductible donation today and help us continue to provide support and care to those in need right here in our region.
Get the help you need.
Batavia Office &
OTP Clinic
430 East Main Street
Batavia, NY 14020
Phone: 585-343-1124
Clinic fax: 585-343-1197
Admin fax: 585-343-9622
The Recovery Station & Prevention Offices
5256 Clinton Street Road
Batavia, NY 14020
Phone: 585-815-5248
Atwater Community Residence & Detox Center
424 East Main Street
Batavia, NY 14020
Phone: 585-343-8330
Fax: 585-815-1815