Responsible Server Training

Responsible Server Training (RST) is a New York State Liquor Authority-certified program designed to teach anyone who sells or serves alcoholic beverages about how to sell or serve responsibly. RST is considered an environmental strategy. When bartenders or store clerks know how to properly check ID’s, how alcohol affects the brain, signs that a person may be underage, and how behavioral indicators can be used to assess a potential customer, it results in fewer people leaving bars intoxicated, fewer underage youth consuming alcohol, fewer arrests, and more people and property remaining safe.

RST is tailored specifically for on-site premises — places where alcohol is consumed, such as a bar — and off-site premises — such as a store where people purchase alcohol, but do not consume it there.

Sherri Bensley, one of the authors of Responsible Server Training, is the lead trainer and has taught RST to hundreds of bartenders, waitresses, store clerks, business owners, hosts and hostesses across New York state. Contact her by calling 585-331-8742 or to get more specific information about RST today or to schedule a class for your employees or co-workers.

Core Values

GCASA promotes an atmosphere of generosity, hope, empathy, respect, encouragement and empowerment.

GCASA values behavior that promotes self-awareness, encourages honesty, balance, consistency, collaboration, and trust and utilizes humor, mutual respect and reciprocity of good will.

GCASA's culture is rooted in loyalty to patients, community and staff, creating an environment where people share knowledge freely and endeavor to bring out the best in each other.

GCASA is committed to cultivate and manage resources to ensure our services are available for generations to come.

Donate Today

GCASA serves residents of Genesee and Orleans counties, as well as the greater Western New York region, providing a full range of treatment, prevention and support options for individuals dealing with drug, alcohol or substance abuse. As a 501(c)(3) not-for-profit corporation, our agency relies on the support of local, state and federal agencies, as well as donations from community members and businesses like you. Make a tax-deductible donation today and help us continue to provide support and care to those in need right here in our region.

Get the help you need.

Batavia Office

430 East Main Street
Batavia, NY 14020

Phone: 585-343-1124
Clinic fax: 585-343-1197
Admin fax: 585-343-9622

Albion Office

249 East Avenue
Albion, NY 14411

Phone: 585-589-0055
Fax: 585-589-1501

Atwater Community Residence

424 East Main Street
Batavia, NY 14020

Phone: 585-343-8330
Fax: 585-343-8720