GCASA is committed to providing quality care to our consumers. With(in) this commitment, we strive to ensure that the highest ethical standards are evident in our delivery of programs. We demonstrate as individuals and as an organization that all of our actions are founded on principles of accountability and integrity.
GCASA has established an effective Compliance Plan and engages integrating this plan into the daily culture of our agency. We have a dedicated Compliance Officer who is available to answer any questions regarding our Compliance Plan.
Elizabeth Riter MPS, CASAC – Director of Corporate Compliance
Confidential voicemail – 585-815-1842
Email – firstname.lastname@example.org
We maintain a policy of non-intimidation and non-retaliation for good faith participation in the compliance program. Patients and staff alike can submit any concerns regarding billing, payment, and conduct through the confidential voice mail, email, locked comment boxes in all lobbies and staff break rooms. In addition, we maintain a Compliance phone line that is completely anonymous (no caller I.D.) to record voice messages – 1-800-877-343-2070
GCASA promotes an atmosphere of generosity, hope, empathy, respect, encouragement and empowerment.
GCASA values behavior that promotes self-awareness, encourages honesty, balance, consistency, collaboration, and trust and utilizes humor, mutual respect and reciprocity of good will.
GCASA's culture is rooted in loyalty to patients, community and staff, creating an environment where people share knowledge freely and endeavor to bring out the best in each other.
GCASA is committed to cultivate and manage resources to ensure our services are available for generations to come.
GCASA serves residents of Genesee and Orleans counties, as well as the greater Western New York region, providing a full range of treatment, prevention and support options for individuals dealing with drug, alcohol or substance abuse. As a 501(c)(3) not-for-profit corporation, our agency relies on the support of local, state and federal agencies, as well as donations from community members and businesses like you. Make a tax-deductible donation today and help us continue to provide support and care to those in need right here in our region.
Get the help you need.
Batavia Office &
430 East Main Street
Batavia, NY 14020
Clinic fax: 585-343-1197
Admin fax: 585-343-9622
Atwater Community Residence
424 East Main Street
Batavia, NY 14020
The path to recovery begins here. Prevention. Treatment. Recovery. Support.