GCASA is committed to providing quality care to our consumers. With(in) this commitment, we strive to ensure that the highest ethical standards are evident in our delivery of programs. We demonstrate as individuals and as an organization that all of our actions are founded on principles of accountability and integrity.

GCASA has established an effective Compliance Plan and engages integrating this plan into the daily culture of our agency. We have a dedicated Compliance Officer who is available to answer any questions regarding our Compliance Plan.

Elizabeth Riter MPS, CASAC – Director of Corporate Compliance
Confidential voicemail – 585-815-1842
Email – compliance@gcasa.org

We maintain a policy of non-intimidation and non-retaliation for good faith participation in the compliance program. Patients and staff alike can submit any concerns regarding billing, payment, and conduct through the confidential voice mail, email, locked comment boxes in all lobbies and staff break rooms. In addition, we maintain a Compliance phone line that is completely anonymous (no caller I.D.) to record voice messages – 1-800-877-343-2070

Core Values

Compassion
GCASA promotes an atmosphere of generosity, hope, empathy, respect, encouragement and empowerment.

Integrity
GCASA values behavior that promotes self-awareness, encourages honesty, balance, consistency, collaboration, and trust and utilizes humor, mutual respect and reciprocity of good will.

Dedication
GCASA's culture is rooted in loyalty to patients, community and staff, creating an environment where people share knowledge freely and endeavor to bring out the best in each other.

Sustainability
GCASA is committed to cultivate and manage resources to ensure our services are available for generations to come.

Donate Today

GCASA serves residents of Genesee and Orleans counties, as well as the greater Western New York region, providing a full range of treatment, prevention and support options for individuals dealing with drug, alcohol or substance abuse. As a 501(c)(3) not-for-profit corporation, our agency relies on the support of local, state and federal agencies, as well as donations from community members and businesses like you. Make a tax-deductible donation today and help us continue to provide support and care to those in need right here in our region.

Get the help you need.

Batavia Office &
OTP Clinic

430 East Main Street
Batavia, NY 14020

Phone: 585-343-1124
Clinic fax: 585-343-1197
Admin fax: 585-343-9622

Albion Office

249 East Avenue
Albion, NY 14411

Phone: 585-589-0055
Fax: 585-589-1501

Atwater Community Residence

424 East Main Street
Batavia, NY 14020

Phone: 585-343-8330
Fax: 585-815-1815

The path to recovery begins here. Prevention. Treatment. Recovery. Support.